Onboarding Application Engineer

Responsible	Sabina Perez
Last Update	11/07/2024
Completion Time	7 hours 7 minutes
Members	11

Course
Reviews

01 Introduction

26Lessons ·
- 001 Introduction
- 002 How the Onboarding Platform works
- 003 General Information What we do 1
- 004 How we do it With linear motor and direct drive technology
- 005 Solution is based on what the customer needs
- 006 We sale only if the customer need it
- 007 Customer 1 who already use and Customer 2 who does not use direct drive
- 008 Focus on customers who already use - implementation is faster
- 009 Offer only if you are sure
- 010 Who is our perfect customer
- 011 Branches and Markets Where we are strong
- 012 Branches of Future
- 013 Why Direct Drive Simple easy improvement less parts less wear less problem
- 014 Main Advantages
- 015 Main Advantages Dynamics
- 016 Main Advantages Precision
- 017 Main Advantages Settling
- 018 Main Advantages Scalable
- 019 Main Advantages Costs
- 020 Main Advantages Multicarrige
- 021 Main Advantages less parts, less time to assemble
- 022 Main Advantages No gearbox
- 023 Main Advantages No maintenance
- 024 Main Advantages Rotary Direct Drives Motors
- 025 Which technologies are our competitors
- 026 Sum up old technologies and Blog
02 Role of an Application Engineer within the Sales process

19Lessons ·
- 031 Transmit security to salespeople
- 032 Transmit security to the customers
- 033 Help with all technical question during the process for the all involved parties
- 034 Sales Process - Setting Discovery and Closing
- 035 Setting
- 036 Discovery
- 037 Closing
- 038 Short Meeting after the meeting
- 039 Fill up the Data File
- 040 Fill Up the CRM
- 041 Save additional data on Server or CRM
- 042 Why is it so important to have all this information
- 043 Next Step - Offer
- 044 Next Steps - Drawings simulation 3D and next appointment 1
- 045 Kick Off 1
- 046 Kick Off 2 - 04 March 2024 1
- 047 - a1 - Discovery 01
- 047 a2 Discovery 01
- 047 a3 Discovery 01
03 Products - General Catalogue

32Lessons ·
- 050 General catalogue
- 051 Catalogue answers all frequently questions
- 052 Product page
- 053 Order Code
- 054 Accessories
- 055 Where can I find more information
- 056 Type of manuals we have
- 057 Catalogues and manuals are living documents
- 058 Frequently asked questions from customers must be documented in the corresponding documentation
- 059 Frequently asked questions from Sales People must be documented in Onboarding
- 060 Main components of a linear module - guide - encoder - linear motor
- 061 Linear modules MLS - MLC
- 062 Linear modules MLE
- 063 Linear modules MLZ
- 064 Rotary tables
- 065 Linear Motor Kit
- 066 Ironcore motors
- 067 Ironless motors
- 068 Cogging effect
- 068a Reducing the cogging
- 069 Rotary Kit
- 070 IronCore Torque motor
- 071 IronLess Torque motor
- 072 Segment Torque motor
- 073 Encoders
- 074 Incremental and Absolute
- 075 Linear Guide
- 076 Servo Drives
- 077 Cables - Power and Encoder
- 078 Powerchains
- 079 Mounting plates
- 080 Grease options
04 Certifications

11Lessons ·
- 120 ISO Cleanroom 205500_Linearachse_1500mms_Horizontal
- 120 ISO Cleanroom 205500_Linearachse_1500mms_Vertikal
- 120 ISO Cleanroom Zusatzprotokoll_205500_Linearachse MLS35S
- 121 Safety Applications 596632_04_A_02_Sicherheitstechnik_en
- 124 ISO9001 GenericCertificate
- 120 ISO Cleanroom Class 3
- 121 Safety Applications
- 122 UL - CSA Certification
- 123 CE Certification
- 124 ISO9001
- 125 RoHS
05 Discovery Call

13Lessons ·
- 150 Discovery Call
- 151 Discovery Call presentation
- 152 Discovery Call Chapter of improvements
- 153 What should we ask our customer
- 154 Questions for understand the application
- 155 Right questions
- 156 Understand the reasons to improvement purchase
- 157 2 - 3 advantages - previous experience
- 158 Sometimes customer has own reason
- 159 Save application data
- 160 Big project Data
- 161 Vertical application
- 198 Cycle Optimization
06 Calculations

44Lessons ·
- 180 Motor power simulation - Simulation Tool
- 181 A bit Physics F S V A J
- 182 Main functions of Software
- 183 Data we need from client
- 184 Temperature ambient
- 185 Close the cycle
- 186 Vertical application and Load compensation
- 187 Lets do 10 applications
- 188 1st Application
- 189 2nd Application
- 190 3 Application
- 191 4 Application Cut on Fly
- 192 5th Application
- 193 6th Application
- 194 7th Application
- 195 8th Application
- 196 9th Application
- 197 10th Application
- 199 Current optimization
- 200 Calculated Data
- 201 From 3 30 use H and Sinus ramps
- 202 Gantry applications
- 203 Max current proto current simulation current
- 204 Safe project Print project
- 205 How present the results to the customer
- 206 Nobody explains it to you in the engineering degree
- 207 Forces and Moment Calculation
- 208 A bit Physics F - M - T - static and dynamic load and moments
- 209 Case 1 - Load and Moments
- 210 Case 2 - Load and Moments
- 211 Case 3 - Load and Moments
- 212 Case 4 - Load and Moments
- 213 How to evaluate the results - less than 1
- 214 Case 5 - Load and Moments
- 215 Next cases please try yourself
- 216 Calculation Order Z - Y - X plus Pyramid Philosophy
- 217 2 carriages load - Distance L is the King
- 218 Long carriage - distance between stages
- 219 Lifetime simulation
- 220 Why 30000 km
- 221 Profile stiffness - Mx My polar
- 222 Bending - Deflexion
- 223 Dilatation
- 224 How to sell the results to the customer
07 Applications

9Lessons ·
- 230 Possible axis configurations
- 231 Axis names X - Y - Z - W
- 232 1 axis
- 233 2 axis
- 234 3 axis
- 235 Gantry
- 236 Other possibilities
- 237 Pyramid concept
- 238 Start everything from the back
08 Odoo

18Lessons ·
- 240 Calendar
- 241 Chat
- 242 Contacts
- 243 Contacts 2
- 244 CRM
- 245 Sales
- 246 Sales Configurator
- 247 Where to find the info if the customer calls
- 248 New offer for the existing customers
- 249 Order Code for all products
- 250 Order Code
- 251 Arrangement of componentes
- 252 Price is the topic of SM
- 253 Shared Foder and Disk
- 254 3D Configurator 1
- 255 Every customers order is a Hot Potato
- 256 Before you start the production do a short meeting to check
- 257 Arrange all offers inside of the same project - Deal
09 Linear Components

14Lessons ·
- 270 Linear motors
- 271 Attraction Force
- 272 Linear motor Cogging
- 273 Linear Encoders
- 274 Protocols of Encoder
- 275 Encoders reading technology
- 276 Encodrs Incremental - absolute - Hall
- 277 Linear guide
- 278 Types of the linear guide
- 279 Ball Linear guide
- 280 Linear guide Ceramic balls
- 281 Brakes
- 282 Aluminium Profile
- 283 Steel and Granit profiles
10 Rotary Components

6Lessons ·
- 300 Torque motors
- 301 Rotary Encoders
- 302 Bearings
- 303 Sealing
- 304 Brakes
- 306 Housing
11 Servo drives - Cables - Power Chain

11Lessons ·
- 330 Synchron motor with permanent magnets
- 331 Use our drive or own one
- 332 Protocol of servo drives
- 333 Protocols of encoders
- 334 Compatibility table of Servo Drives
- 335 PWM 8 Khz AC DC
- 336 Cables
- 337 Plug cables
- 338 Power Chain
- 339 Power Chain Standard
- 340 Special Power Chain
12 Machine Control

4Lessons ·
- 360 PLC - CNC - IPC Control with the bus
- 361 Control with the servo drive
- 362 Brands of PLC - CNC - IPC
- 363 Encoder Protocols - Bus for this brands